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Privacy Policy Statement for Zoom SMS Communication

Statement Effective Date: 9/10/24

Urgent Eyecare is committed to the privacy and security of our clients, staff, and vendors. 

This Privacy Policy Statement outlines our practices regarding SMS communication, particularly when using Zoom's SMS integration services. 
By using our services, you consent to the practices described in this policy.
Purpose of SMS Communication: We use SMS communication for: 
⦁    Confirming appointments and meetings 
⦁    Sending Invoices
⦁    Providing quick updates or alerts 
⦁    Sending reminders or follow-ups
⦁    Notifying you when the provider is ready to see you 

Collection and Use of Personal Information: • Information Collected: We may collect your phone number and any other personal information you provide to facilitate SMS communication. 

Use of Information: Your personal information will be used solely for the purposes mentioned above. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Consent: Obtaining Consent: We will obtain your verbal consent before sending SMS messages if a phone call is received, if you contact us by SMS then this will be consent for us to respond by SMS. By providing your phone number, you agree to receive SMS communications from us.

Revoking Consent: You can opt-out of receiving SMS messages at any time by following the instructions provided in the message or by contacting us directly at 9729227537. 

Protection Measures: We implement stringent security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Data Retention: We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. 

Compliance with Zoom SMS Integration: Business Registration: To use Zoom's SMS services, we must register our business information and obtain approval which ensures compliance with industry regulations and prevents SMS spam. 
Your Rights: You have the right to access and correct any personal information we hold about you. Please contact us to request updates or corrections to your information. If you have any concerns or complaints regarding our SMS communication practices, please contact us. We will address your concerns promptly and efficiently

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